What you receive
- Review of relevant scripts, configuration, and available logs for one agreed flow.
- A comparison of successful and failed transactions where evidence is available.
- A written diagnosis separating confirmed findings, likely causes, and unanswered questions.
- A prioritised recovery plan and a 45-minute findings call.
Read an illustrative triage report to see the format before you book.
Scope, timing, and fee
We agree one flow, the evidence needed, and a fixed fee in writing. Payment is 50% to start and 50% on delivery. The target is five business days after the deposit, agreed access, and evidence are in place. The proposal confirms availability and dates.
This covers diagnosis and a recovery plan. Production changes, data repair, and reviews of other flows need a separate scope. If the evidence cannot establish a root cause, the report explains the gaps and next checks needed.
What happens afterwards?
Your team can use the report, ask another developer to implement it, or ask Ryzoa to quote the repair. There is no obligation to commission further work.
Once a flow is understood and stable, monthly technical ownership can keep its documentation, exception reviews, and small improvements moving.